AG reveals 10111 ‘shambles’
Nearly 60% of the crimes reported to the police’s 10111 call centre do not get registered and are not investigated, according to a report.
The SA Police Service’s (SAPS) performance claims could not be verified because of a lack of administrative control, according to Auditor General Terence Nombembe, The Star reported today.
So-called “positive incident reports” to 10111 call centres had to be entered on the SAPS case administration system (CAS) to generate a docket with a case number.
But 58% of positive incident reports were not linked to dockets on the CAS.
Nombembe’s findings are contained in the SAPS yearly report for 2011/12 tabled in Parliament on Friday.
National Assembly police oversight committee acting chairperson, ANC MP Annelize van Wyk said 58% was “a huge number” that could not easily be explained away.
DA spokesperson on police, Dianne Kohler Barnard, said: “While citizens believe that their cases are being investigated by a SAPS that costs them R62.4 billion per year, the criminals will no doubt be delighted to hear that the majority of their activities are never even looked at by our ailing SAPS.”
Nombembe gave SAPS an unqualified audit.
The department spent 98.9% of its budget in 2011/12, leaving R617 million unspent. This included R92 million for detective services.